Frequently Asked Questions

Our partnership program has three tiers based on annual referral volume: Bronze (1-5 referrals), Silver (6-15 referrals), and Gold (16+ referrals). Each tier unlocks additional benefits like priority scheduling, enhanced warranties for your clients, and exclusive training access.

No, our partnership program is completely free. We believe in building relationships through mutual success, not membership fees. Simply refer your first client to get started.

A qualified referral is any client you send to us that results in a completed inspection or consultation, regardless of whether they proceed with a full project. We track referrals on a rolling 12-month basis.

Yes! Each partner receives access to a personalized dashboard where you can view referral history, current tier status, and exclusive resources. You'll also receive quarterly reports via email.

We specialize in residential roofing including full replacements, storm damage repairs, insurance claim work, and preventive maintenance. We work with asphalt shingles, metal roofing, flat roofs, and tile systems across the Kansas City metro area.

For our partner realtors, we typically schedule inspections within 24-48 hours of your request. During peak storm season (spring), this may extend to 3-4 days, but partners always receive priority scheduling over general inquiries.

Yes! We offer comprehensive roof certifications that can increase buyer confidence and potentially speed up closing. These inspections include a detailed condition report and a limited warranty that transfers to the new homeowner.

We serve the entire Kansas City metro area, including Johnson County (Overland Park, Olathe, Leawood, Lenexa), Wyandotte County (Kansas City KS), Jackson County (Kansas City MO, Lee's Summit, Blue Springs), Clay County (Liberty, Gladstone), and surrounding communities within 50 miles.

Yes, we provide complimentary roof inspections and detailed estimates at no charge. For realtors in our partnership program, we also offer free pre-listing assessments to help you evaluate properties before taking on new listings.

Pricing depends on roof size (square footage), material selection, complexity (pitch, valleys, penetrations), and any necessary structural repairs. We provide transparent, itemized estimates so clients understand exactly what they're paying for. Typical Kansas City homes range from $8,000-$25,000 for full replacements.

Absolutely. Insurance claim work is one of our specialties. We have dedicated staff who work with adjusters, help clients navigate the claim process, and ensure proper documentation. We never require payment until the insurance settlement is finalized.

Yes, for partner realtors, we can provide ballpark ranges based on basic property information (square footage, roof type, approximate age). This helps with buyer/seller negotiations before scheduling a formal inspection.

Most residential roof replacements are completed in 1-3 days, depending on size and complexity. We provide a detailed timeline before starting work and communicate daily progress. Weather delays are the most common reason for extensions.

Partner realtors receive detailed inspection reports and estimates within 24 hours of the initial visit. For urgent closing situations, we can provide preliminary findings on-site and formal documentation within hours.

Yes. We understand real estate timelines are often inflexible. For partner realtors, we maintain priority scheduling slots specifically for urgent closing situations. If your buyer needs roof work completed before closing, let us know the deadline and we'll do everything possible to accommodate.

We monitor weather forecasts closely and communicate proactively if delays are likely. Our crews work efficiently during good weather windows, and we maintain open communication with both realtors and homeowners throughout the process. We never compromise quality to meet arbitrary timelines.

We manage the entire claim process: initial damage assessment, meeting with adjusters, supplemental documentation if needed, and final billing coordination. Clients typically only pay their deductible, and we bill the insurance company directly for approved work.

We work with clients to appeal denials when we believe legitimate storm damage exists. Our documentation is thorough and we have strong relationships with local adjusters. If a claim is legitimately denied, we provide honest guidance on whether the homeowner should proceed with out-of-pocket repairs.

Yes, we work with all major insurance carriers including State Farm, Farmers, Allstate, American Family, Liberty Mutual, and others. We're familiar with each company's claim procedures and documentation requirements.

Absolutely. This is one of the most confusing aspects for homeowners, especially with older roofs. We provide simple explanations and visual comparisons to help clients understand their coverage, potential out-of-pocket costs, and financing options if needed.

We offer a 10-year workmanship warranty on all installations, covering labor and installation quality. Manufacturer material warranties range from 25-50 years depending on product selection. For partner realtor clients, we extend workmanship warranties to 12 years at no additional cost.

Yes, Roof Kit (powered by Maverick Exteriors) is fully licensed, bonded, and insured with comprehensive general liability and workers compensation coverage. We provide proof of insurance certificates upon request for real estate transactions.

Every project is overseen by an experienced crew leader and inspected by our quality control team before final completion. We also conduct post-installation inspections at 30 days and 1 year to ensure long-term performance.

We stand behind our work. If any installation-related issues occur, we respond quickly to assess and resolve them at no charge under our workmanship warranty. Our goal is 100% client satisfaction, which is why 85% of our business comes from referrals and repeat customers.